Cashier

Position Title: Cashier 

Work Location: True North School – Lot TH-03, Mo Lao urban area, Ha Dong, Hanoi

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POSITION OVERVIEW

The position is responsible for tuition fee collection, payment recording, parent support, and basic accounting and administrative operations. The role ensures accurate financial records, timely payment and invoice processing, effective communication with parents, and smooth coordination with the Admissions and Accounting teams.

RESPONSIBILITIES & DUTIES

1. Cashier

• Collect tuition fees from parents (in cash or by credit card).
• Record payments accurately in the CRM (Customer Relationship Management) system (SIS/Bravo) and issue confirmations as required.
• Send timely and accurate payment confirmation emails to parents.
• Verify student information, including discount programs, services, scholarship agreements, and other relevant details, with the Admissions team. Coordinate with the Accounting team to ensure invoices are prepared and delivered to parents accurately and on time.
• Manage the mailbox and Hotline effectively, ensuring that inquiries are promptly forwarded to the relevant person and that professional and timely responses are provided.
• Maintain accurate records and efficiently track required data (e.g., discount programs).
• Accurately reconcile inventory, prepare warehouse issue vouchers, and issue invoices in a timely manner.
• Provide support for other accounting, administrative, and operational tasks as required by the Group.

2. Other tasks as assigned by Line Manager and Board of Management.

    

REQUIREMENTS & QUALIFICATIONS 

• Bachelor’s degree in Accounting, Finance, Economics, or a related field is preferred.
• Experience in cashiering, accounting, treasury, finance administration, or customer service is preferred.
• Be bareful, detail-oriented, and accurate, especially when handling payments and financial records.
• Good communication, organizational, and time-management skills with a professional, service-oriented attitude.
• Good English reading and writing skills; basic English communication is preferred.
• Proficiency in Microsoft Office, especially Excel; experience with CRM or accounting systems is an advantage.

• Ability to handle confidential information responsibly, solve problems, and coordinate effectively with other departments.

   

BENEFITS 

•  Competitive salary package
•  Premium health insurance
•  Laptop provided
•  Lunch provided
•  Up to 48 days of paid leave per year
•  International working environment
•  Professional development and career growth opportunities
•  Supportive and collaborative team
•  Free access to the swimming pool and gym 
•  Free tuition for employees’ children